We Are Here For You — Every Step
of Your Cold Therapy Journey.

At PlungeDirect we believe that buying
a premium cold plunge tub should feel
as good as using one. That means real
support from real people — before your
purchase, during delivery, and long-term
after your first plunge.

Whether you have a question about which
tub is right for your space, need help
with your order, or simply want to talk
cold therapy, we are here. Every time.
No bots. No runaround. Just genuine
human support from a team that actually
cares about your wellness journey.

Your trust means everything to us.
And we will earn it — one conversation
at a time.

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📍 Location
Palm Bay, FL 32909

📞 Phone
(954) 274-0653

📧 Email
support@plungedirect.com

🕐 Store Hours
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

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What Can We Help You With?

✅ Choosing the right cold plunge tub
for your space and budget
✅ Order status and shipping questions
✅ Product setup and installation advice
✅ Warranty and returns support
✅ Financing and payment questions
✅ Mental health and cold therapy guidance
✅ Supplier and wholesale inquiries
✅ Anything else on your mind

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Our Response Commitment

We respond to every email and message
within 2 to 4 hours during business
hours. No question is too small.
No concern is too big.

We are PlungeDirect — and we are
here for you.